{"id":2952,"date":"2025-11-20T18:30:13","date_gmt":"2025-11-20T15:30:13","guid":{"rendered":"https:\/\/infinitytest.site\/?p=2952"},"modified":"2025-11-20T18:30:13","modified_gmt":"2025-11-20T15:30:13","slug":"%d9%86%d8%b8%d8%a7%d9%85-%d8%a5%d8%af%d8%a7%d8%b1%d8%a9-%d8%ae%d8%af%d9%85%d8%a7%d8%aa-%d8%aa%d9%82%d9%86%d9%8a%d8%a9-%d8%a7%d9%84%d9%85%d8%b9%d9%84%d9%88%d9%85%d8%a7%d8%aa-iso-20000-%d8%a7%d9%84","status":"publish","type":"post","link":"https:\/\/techmotivations.com\/en\/%d9%86%d8%b8%d8%a7%d9%85-%d8%a5%d8%af%d8%a7%d8%b1%d8%a9-%d8%ae%d8%af%d9%85%d8%a7%d8%aa-%d8%aa%d9%82%d9%86%d9%8a%d8%a9-%d8%a7%d9%84%d9%85%d8%b9%d9%84%d9%88%d9%85%d8%a7%d8%aa-iso-20000-%d8%a7%d9%84\/","title":{"rendered":"\u0646\u0638\u0627\u0645 \u0625\u062f\u0627\u0631\u0629 \u062e\u062f\u0645\u0627\u062a \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a ISO 20000 | \u0627\u0644\u062d\u0627\u0641\u0632 \u0627\u0644\u062a\u0642\u0646\u064a"},"content":{"rendered":"<p>\u0641\u064a \u0638\u0644 \u0627\u0644\u062a\u0637\u0648\u0631\u0627\u062a \u0627\u0644\u0633\u0631\u064a\u0639\u0629 \u0641\u064a \u0639\u0627\u0644\u0645 \u0627\u0644\u0623\u0639\u0645\u0627\u0644 \u0627\u0644\u064a\u0648\u0645\u060c \u0644\u0645 \u062a\u0639\u062f \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0645\u062c\u0631\u062f \u0623\u062f\u0648\u0627\u062a \u0645\u0633\u0627\u0639\u062f\u0629\u060c \u0628\u0644 \u0623\u0635\u0628\u062d\u062a \u0627\u0644\u0639\u0645\u0648\u062f \u0627\u0644\u0641\u0642\u0631\u064a \u0644\u0643\u0644 \u0645\u0624\u0633\u0633\u0629. \u062d\u062a\u0649 \u0623\u064a \u0627\u0646\u0642\u0637\u0627\u0639 \u0641\u064a \u062e\u062f\u0645\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u060c \u062d\u062a\u0649 \u0648\u0625\u0646 \u0643\u0627\u0646 \u0644\u0628\u0636\u0639 \u062f\u0642\u0627\u0626\u0642\u060c \u0642\u062f \u064a\u0624\u062f\u064a \u0625\u0644\u0649 \u062e\u0633\u0627\u0626\u0631 \u0645\u0627\u0644\u064a\u0629 \u0643\u0628\u064a\u0631\u0629 \u0648\u0636\u0639\u0641 \u0641\u064a \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629\u060c \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629 \u0625\u0644\u0649 \u062a\u0623\u062b\u064a\u0631 \u0633\u0644\u0628\u064a \u0639\u0644\u0649 \u0627\u0646\u0637\u0628\u0627\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0648\u0647\u0646\u0627 \u064a\u0623\u062a\u064a \u062f\u0648\u0631 \u0646\u0638\u0627\u0645 \u0625\u062f\u0627\u0631\u0629 \u062e\u062f\u0645\u0627\u062a \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a ISO 20000\u060c \u0627\u0644\u0645\u0639\u064a\u0627\u0631 \u0627\u0644\u0639\u0627\u0644\u0645\u064a \u0627\u0644\u0630\u064a \u064a\u0633\u0627\u0639\u062f \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0641\u064a \u0628\u0646\u0627\u0621 \u0646\u0638\u0627\u0645 \u0641\u0639\u0627\u0644 \u0644\u0625\u062f\u0627\u0631\u0629 \u062e\u062f\u0645\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u060c \u0645\u0645\u0627 \u064a\u0639\u0632\u0632 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629\u060c \u0648\u064a\u0642\u0644\u0644 \u0627\u0644\u0623\u0639\u0637\u0627\u0644\u060c \u0648\u064a\u062d\u0642\u0642 \u0639\u0645\u0644\u064a\u0627\u062a \u062a\u0634\u063a\u064a\u0644\u064a\u0629 \u0627\u062d\u062a\u0631\u0627\u0641\u064a\u0629 \u0648\u0645\u0633\u062a\u062f\u0627\u0645\u0629.<\/p>\n\n\n\n<p>\u0647\u0630\u0627 \u0627\u0644\u0646\u0638\u0627\u0645 \u0623\u0635\u0628\u062d \u062c\u0632\u0621\u0627\u064b \u0623\u0633\u0627\u0633\u064a\u0627\u064b \u0645\u0646 \u0631\u062d\u0644\u0629 \u0627\u0644\u062a\u062d\u0648\u0644 \u0627\u0644\u0631\u0642\u0645\u064a \u0644\u0623\u064a \u0645\u0624\u0633\u0633\u0629 \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0631\u0641\u0639 \u062c\u0648\u062f\u0629 \u062e\u062f\u0645\u0627\u062a\u0647\u0627 \u0648\u0636\u0645\u0627\u0646 \u0627\u0633\u062a\u0645\u0631\u0627\u0631\u064a\u0629 \u0639\u0645\u0644\u064a\u0627\u062a\u0647\u0627 \u0627\u0644\u062a\u0642\u0646\u064a\u0629 \u0628\u0634\u0643\u0644 \u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0645\u0627 \u0647\u0648 \u0646\u0638\u0627\u0645 \u0625\u062f\u0627\u0631\u0629 \u062e\u062f\u0645\u0627\u062a \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a <a href=\"https:\/\/techmotivations.com\/en\/%d9%86%d8%b8%d8%a7%d9%85-%d8%a5%d8%af%d8%a7%d8%b1%d8%a9-%d8%ae%d8%af%d9%85%d8%a7%d8%aa-%d8%aa%d9%82%d9%86%d9%8a%d8%a9-%d8%a7%d9%84%d9%85%d8%b9%d9%84%d9%88%d9%85%d8%a7%d8%aa-20000\/\">ISO 20000<\/a>?<\/h2>\n\n\n\n<p>ISO 20000 \u0647\u0648 \u0645\u0639\u064a\u0627\u0631 \u062f\u0648\u0644\u064a \u0635\u0627\u062f\u0631 \u0639\u0646 \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0627\u0644\u062f\u0648\u0644\u064a\u0629 \u0644\u0644\u062a\u0642\u064a\u064a\u0633 (ISO)\u060c \u064a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0648\u0636\u0639 \u0625\u0637\u0627\u0631 \u0634\u0627\u0645\u0644 \u0644\u0625\u062f\u0627\u0631\u0629 \u062e\u062f\u0645\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0644\u064a\u0643\u0648\u0646 \u0627\u0644\u0639\u0645\u0644:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0645\u0646\u0638\u0645\u064b\u0627<\/li>\n\n\n\n<li>\u0642\u0627\u0628\u0644\u0627\u064b \u0644\u0644\u0642\u064a\u0627\u0633<\/li>\n\n\n\n<li>\u062b\u0627\u0628\u062a\u064b\u0627<\/li>\n\n\n\n<li>\u064a\u0642\u062f\u0645 \u0642\u064a\u0645\u0629 \u0648\u0627\u0636\u062d\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621<\/li>\n<\/ul>\n\n\n\n<p>\u064a\u0636\u0645\u0646 \u0627\u0644\u0646\u0638\u0627\u0645 \u0623\u0646 \u062c\u0645\u064a\u0639 \u062e\u062f\u0645\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u2014 \u0628\u062f\u0621\u064b\u0627 \u0645\u0646 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a \u0625\u0644\u0649 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0628\u0646\u064a\u0629 \u0627\u0644\u062a\u062d\u062a\u064a\u0629 \u2014 \u062a\u0633\u064a\u0631 \u0648\u0641\u0642 \u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0648\u0627\u0636\u062d\u0629\u060c \u0645\u062a\u0646\u0627\u0633\u0642\u0629\u060c \u0648\u0642\u0627\u0628\u0644\u0629 \u0644\u0644\u062a\u0637\u0648\u064a\u0631.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0644\u0645\u0627\u0630\u0627 \u062a\u062d\u062a\u0627\u062c \u0627\u0644\u0634\u0631\u0643\u0627\u062a \u0625\u0644\u0649 ISO 20000\u061f<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u062a\u062d\u0633\u064a\u0646 \u062c\u0648\u062f\u0629 \u062e\u062f\u0645\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a<\/strong><br>\u064a\u0633\u0627\u0639\u062f \u0627\u0644\u0646\u0638\u0627\u0645 \u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0639\u0644\u0649 \u062a\u0642\u062f\u064a\u0645 \u062e\u062f\u0645\u0627\u062a \u062a\u0642\u0646\u064a\u0629 \u0645\u0633\u062a\u0642\u0631\u0629 \u0648\u0641\u0639\u0651\u0627\u0644\u0629\u060c \u0645\u0645\u0627 \u064a\u0642\u0644\u0644 \u0645\u0646 \u0627\u0644\u0641\u0648\u0636\u0649 \u0648\u0627\u0644\u0627\u0631\u062a\u062c\u0627\u0644.<\/li>\n\n\n\n<li><strong>\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0623\u0639\u0637\u0627\u0644 \u0648\u0627\u0644\u062a\u0648\u0642\u0641\u0627\u062a<\/strong><br>\u064a\u0645\u0646\u0639 \u062d\u062f\u0648\u062b \u0627\u0644\u0645\u0634\u0627\u0643\u0644 \u0642\u0628\u0644 \u062a\u0641\u0627\u0642\u0645\u0647\u0627 \u0648\u064a\u062d\u062f\u062f \u0622\u0644\u064a\u0627\u062a \u0648\u0627\u0636\u062d\u0629 \u0644\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639\u0647\u0627.<\/li>\n\n\n\n<li><strong>\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0624\u0633\u0633\u0629<\/strong><br>\u064a\u0636\u0645\u0646 \u0648\u0636\u0648\u062d \u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a \u0648\u0637\u0631\u0642 \u0627\u0644\u0639\u0645\u0644 \u0641\u064a \u0643\u0644 \u0642\u0633\u0645\u060c \u0645\u0645\u0627 \u064a\u0633\u0647\u0644 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a.<\/li>\n\n\n\n<li><strong>\u0632\u064a\u0627\u062f\u0629 \u0645\u0648\u062b\u0648\u0642\u064a\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621<\/strong><br>\u064a\u0643\u0648\u0646 \u0630\u0644\u0643 crucial \u062e\u0627\u0635\u0629 \u0644\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u062a\u0642\u0646\u064a\u0629 \u0648\u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u0645\u0642\u062f\u0645\u064a \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062d\u0648\u0633\u0628\u0629 \u0627\u0644\u0633\u062d\u0627\u0628\u064a\u0629.<\/li>\n\n\n\n<li><strong>\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0642\u062f\u0631\u0629 \u0627\u0644\u062a\u0646\u0627\u0641\u0633\u064a\u0629 \u0641\u064a \u0627\u0644\u0633\u0648\u0642<\/strong><br>\u062d\u0635\u0648\u0644 \u0634\u0631\u0643\u062a\u0643 \u0639\u0644\u0649 \u0634\u0647\u0627\u062f\u0629 ISO 20000 \u064a\u0645\u0646\u062d\u0647\u0627 \u0645\u064a\u0632\u0629 \u062a\u0646\u0627\u0641\u0633\u064a\u0629 \u0642\u0648\u064a\u0629 \u0648\u062b\u0642\u0629 \u0639\u0627\u0644\u064a\u0629.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u0645\u0643\u0648\u0646\u0627\u062a \u0646\u0638\u0627\u0645 ISO 20000<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u0625\u062f\u0627\u0631\u0629 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u062e\u062f\u0645\u0629 (Service Level Management)<\/strong><br>\u062a\u062d\u062f\u064a\u062f \u0645\u0633\u062a\u0648\u064a\u0627\u062a \u0627\u0644\u062e\u062f\u0645\u0629 \u0648\u0642\u064a\u0627\u0633 \u0627\u0644\u0623\u062f\u0627\u0621.<\/li>\n\n\n\n<li><strong>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062d\u0648\u0627\u062f\u062b (Incident Management)<\/strong><br>\u0643\u064a\u0641\u064a\u0629 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0623\u0639\u0637\u0627\u0644 \u0628\u0633\u0631\u0639\u0629 \u0644\u062a\u0642\u0644\u064a\u0644 \u062a\u0623\u062b\u064a\u0631\u0647\u0627.<\/li>\n\n\n\n<li><strong>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0634\u0627\u0643\u0644 (Problem Management)<\/strong><br>\u062a\u062d\u0644\u064a\u0644 \u062c\u0630\u0648\u0631 \u0627\u0644\u0645\u0634\u0627\u0643\u0644 \u0648\u0645\u0646\u0639 \u062a\u0643\u0631\u0627\u0631\u0647\u0627.<\/li>\n\n\n\n<li><strong>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u062a\u063a\u064a\u064a\u0631 (Change Management)<\/strong><br>\u062a\u0646\u0638\u064a\u0645 \u0627\u0644\u062a\u063a\u064a\u064a\u0631\u0627\u062a \u0627\u0644\u062a\u0642\u0646\u064a\u0629 \u062f\u0648\u0646 \u062a\u0633\u0628\u0628 \u0623\u0639\u0637\u0627\u0644.<\/li>\n\n\n\n<li><strong>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0623\u0635\u0648\u0644 \u0648\u0627\u0644\u062a\u0643\u0648\u064a\u0646 (Asset &amp; Configuration Management)<\/strong><br>\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u0623\u062c\u0647\u0632\u0629 \u0648\u0627\u0644\u0623\u0646\u0638\u0645\u0629 \u0648\u0643\u064a\u0641\u064a\u0629 \u0627\u0631\u062a\u0628\u0627\u0637\u0647\u0627.<\/li>\n\n\n\n<li><strong>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0627\u0633\u062a\u0645\u0631\u0627\u0631\u064a\u0629 (Service Continuity)<\/strong><br>\u0643\u064a\u0641\u064a\u0629 \u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u062e\u062f\u0645\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0641\u064a \u062d\u0627\u0644\u0627\u062a \u0627\u0644\u0637\u0648\u0627\u0631\u0626.<\/li>\n\n\n\n<li><strong>\u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0648\u0631\u062f\u064a\u0646 (Supplier Management)<\/strong><br>\u0636\u0628\u0637 \u0639\u0644\u0627\u0642\u0627\u062a \u0627\u0644\u0645\u0646\u0634\u0623\u0629 \u0628\u0645\u0632\u0648\u062f\u064a \u0627\u0644\u0623\u0646\u0638\u0645\u0629 \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 ISO 20000<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u0628\u0646\u0627\u0621 \u0646\u0638\u0627\u0645 \u0625\u062f\u0627\u0631\u0629 \u062e\u062f\u0645\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a (ITSM)<\/strong><br>\u0648\u062c\u0648\u062f \u0646\u0638\u0627\u0645 \u0648\u0627\u0636\u062d \u0648\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0645\u0648\u062b\u0642\u0629.<\/li>\n\n\n\n<li><strong>\u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u0648\u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062a\u0642\u0646\u064a\u0629<\/strong><br>\u0645\u062b\u0644 \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a \u0648\u0627\u0644\u0634\u0628\u0643\u0627\u062a.<\/li>\n\n\n\n<li><strong>\u062a\u0648\u062b\u064a\u0642 \u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0648\u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a<\/strong><br>\u0627\u0644\u062e\u0637\u0648\u0627\u062a \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629 \u0648\u0631\u0641\u0639 \u0627\u0644\u0637\u0644\u0628\u0627\u062a.<\/li>\n\n\n\n<li><strong>\u062a\u062f\u0631\u064a\u0628 \u0627\u0644\u0645\u0648\u0638\u0641\u064a\u0646<\/strong><br>\u0644\u0636\u0645\u0627\u0646 \u0641\u0647\u0645 \u0627\u0644\u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u0635\u062d\u064a\u062d \u0644\u0644\u0646\u0638\u0627\u0645.<\/li>\n\n\n\n<li><strong>\u0642\u064a\u0627\u0633 \u0627\u0644\u0623\u062f\u0627\u0621 \u0648\u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631<\/strong><br>\u062a\u0639\u062a\u0645\u062f ISO 20000 \u0639\u0644\u0649 \u0645\u0646\u0647\u062c\u064a\u0629 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0645\u0633\u062a\u0645\u0631 (Plan\u2013Do\u2013Check\u2013Act).<\/li>\n\n\n\n<li><strong>\u0625\u062c\u0631\u0627\u0621 \u062a\u062f\u0642\u064a\u0642 \u062f\u0627\u062e\u0644\u064a<\/strong><br>\u0642\u0628\u0644 \u0627\u0644\u062a\u062f\u0642\u064a\u0642 \u0627\u0644\u0631\u0633\u0645\u064a.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u062e\u0637\u0648\u0627\u062a \u062a\u0637\u0628\u064a\u0642 ISO 20000 \u062f\u0627\u062e\u0644 \u0627\u0644\u0645\u0646\u0634\u0623\u0629<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u062a\u062d\u0644\u064a\u0644 \u0627\u0644\u0648\u0636\u0639 \u0627\u0644\u062d\u0627\u0644\u064a (Gap Analysis)<\/strong><br>\u062a\u0642\u064a\u064a\u0645 \u0645\u0633\u062a\u0648\u0649 \u062e\u062f\u0645\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0645\u0642\u0627\u0631\u0646\u0629 \u0628\u0645\u062a\u0637\u0644\u0628\u0627\u062a ISO.<\/li>\n\n\n\n<li><strong>\u0625\u0639\u062f\u0627\u062f \u062e\u0637\u0629 \u0627\u0644\u062a\u0637\u0628\u064a\u0642<\/strong><br>\u062a\u0634\u0645\u0644 \u062a\u062d\u062f\u064a\u062f \u0627\u0644\u0623\u0647\u062f\u0627\u0641 \u0648\u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a.<\/li>\n\n\n\n<li><strong>\u0628\u0646\u0627\u0621 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a (Processes)<\/strong><br>\u0643\u062a\u0627\u0628\u0629 \u0633\u064a\u0627\u0633\u0627\u062a \u0648\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u062a\u0634\u063a\u064a\u0644 \u0648\u0627\u0636\u062d\u0629.<\/li>\n\n\n\n<li><strong>\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0623\u062f\u0644\u0629 \u0648\u0627\u0644\u0646\u0645\u0627\u0630\u062c<\/strong><br>\u0645\u062b\u0644 \u0646\u0645\u0648\u0630\u062c \u0637\u0644\u0628 \u062a\u063a\u064a\u064a\u0631 \u0623\u0648 \u0646\u0645\u0648\u0630\u062c \u062a\u062d\u0644\u064a\u0644 \u062d\u0627\u062f\u062b.<\/li>\n\n\n\n<li><strong>\u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u0646\u0638\u0627\u0645 \u0639\u0644\u0649 \u0623\u0631\u0636 \u0627\u0644\u0648\u0627\u0642\u0639<\/strong><br>\u0648\u062a\u062f\u0631\u064a\u0628 \u0645\u0648\u0638\u0641\u064a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0645\u062a\u0627\u0628\u0639\u0629 \u0648\u0642\u064a\u0627\u0633 \u0627\u0644\u0623\u062f\u0627\u0621<\/strong><br>\u0645\u0646 \u062e\u0644\u0627\u0644 \u062a\u0642\u0627\u0631\u064a\u0631 \u062f\u0648\u0631\u064a\u0629 \u0648\u0645\u0624\u0634\u0631\u0627\u062a \u0642\u064a\u0627\u0633 \u0627\u0644\u0623\u062f\u0627\u0621 (KPI).<\/li>\n\n\n\n<li><strong>\u0625\u062c\u0631\u0627\u0621 \u0627\u0644\u0645\u0631\u0627\u062c\u0639\u0629 \u0648\u0627\u0644\u062a\u062f\u0642\u064a\u0642 \u0627\u0644\u062f\u0627\u062e\u0644\u064a<\/strong><br>\u0627\u0644\u062a\u0623\u0643\u062f \u0645\u0646 \u062c\u0627\u0647\u0632\u064a\u0629 \u0627\u0644\u0645\u0646\u0634\u0623\u0629 \u0642\u0628\u0644 \u0627\u0644\u062a\u062f\u0642\u064a\u0642 \u0627\u0644\u0646\u0647\u0627\u0626\u064a.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0634\u0647\u0627\u062f\u0629 ISO 20000<\/strong><br>\u0628\u0639\u062f \u0627\u0644\u062a\u0641\u0642\u062f \u0645\u0646 \u0627\u0644\u062c\u0647\u0629 \u0627\u0644\u0645\u0627\u0646\u062d\u0629.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u0627\u0644\u0641\u0648\u0627\u0626\u062f \u0627\u0644\u062a\u064a \u062a\u062d\u0635\u0644 \u0639\u0644\u064a\u0647\u0627 \u0627\u0644\u0645\u0646\u0634\u0623\u0629 \u0628\u0639\u062f \u062a\u0637\u0628\u064a\u0642 ISO 20000<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u062a\u062d\u0633\u064a\u0646 \u0645\u0648\u062b\u0648\u0642\u064a\u0629 \u062e\u062f\u0645\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a<\/strong><br>\u062a\u062d\u0633\u064a\u0646 \u062c\u0648\u062f\u0629 \u0627\u0644\u062e\u062f\u0645\u0629 \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0623\u0639\u0637\u0627\u0644.<\/li>\n\n\n\n<li><strong>\u0631\u0641\u0639 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0627\u0644\u0645\u0633\u062a\u062e\u062f\u0645\u064a\u0646<\/strong><br>\u0633\u0648\u0627\u0621 \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0623\u0648 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u062e\u0627\u0631\u062c\u064a\u064a\u0646.<\/li>\n\n\n\n<li><strong>\u0632\u064a\u0627\u062f\u0629 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0648\u062a\u0642\u0644\u064a\u0644 \u0627\u0644\u0647\u062f\u0631<\/strong><br>\u062a\u062c\u0646\u0628 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0639\u0634\u0648\u0627\u0626\u064a \u0648\u0627\u0644\u0625\u0635\u0644\u0627\u062d\u0627\u062a \u0627\u0644\u0645\u0631\u062a\u062c\u0644\u0629.<\/li>\n\n\n\n<li><strong>\u062a\u0639\u0632\u064a\u0632 \u0627\u0644\u0623\u0645\u0646 \u0648\u0627\u0644\u0627\u0633\u062a\u0642\u0631\u0627\u0631<\/strong><br>\u0636\u0645\u0627\u0646 \u0625\u062f\u0627\u0631\u0629 \u062f\u0642\u064a\u0642\u0629 \u0644\u0644\u062a\u063a\u064a\u064a\u0631\u0627\u062a \u0648\u0627\u0644\u0645\u062e\u0627\u0637\u0631.<\/li>\n\n\n\n<li><strong>\u062a\u0648\u0641\u064a\u0631 \u0627\u0644\u062a\u0643\u0627\u0644\u064a\u0641<\/strong><br>\u062a\u0646\u0638\u064a\u0645 \u0627\u0644\u0639\u0645\u0644\u064a\u0627\u062a \u064a\u0642\u0644\u0644 \u0645\u0646 \u0627\u0644\u062d\u0627\u062c\u0629 \u0644\u0644\u0639\u0642\u0648\u062f \u0627\u0644\u0637\u0627\u0631\u0626\u0629.<\/li>\n\n\n\n<li><strong>\u062a\u062d\u0633\u064a\u0646 \u0635\u0648\u0631\u0629 \u0627\u0644\u0634\u0631\u0643\u0629 \u0641\u064a \u0627\u0644\u0633\u0648\u0642<\/strong><br>\u0627\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u0647\u0630\u0627 \u0627\u0644\u0645\u0639\u064a\u0627\u0631 \u064a\u0639\u0632\u0632 \u0627\u0644\u062b\u0642\u0629\u060c \u062e\u0635\u0648\u0635\u064b\u0627 \u0641\u064a \u0627\u0644\u0645\u0646\u0627\u0642\u0635\u0627\u062a.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u0645\u0646 \u064a\u062d\u062a\u0627\u062c ISO 20000\u061f<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u062a\u0642\u0646\u064a\u0629<\/li>\n\n\n\n<li>\u0645\u0642\u062f\u0651\u0645\u0648 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u062d\u0648\u0633\u0628\u0629 \u0627\u0644\u0633\u062d\u0627\u0628\u064a\u0629<\/li>\n\n\n\n<li>\u0645\u0631\u0627\u0643\u0632 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a<\/li>\n\n\n\n<li>\u0627\u0644\u0645\u0624\u0633\u0633\u0627\u062a \u0627\u0644\u0645\u0627\u0644\u064a\u0629<\/li>\n\n\n\n<li>\u0627\u0644\u062c\u0627\u0645\u0639\u0627\u062a<\/li>\n\n\n\n<li>\u0634\u0631\u0643\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644\u0627\u062a<\/li>\n\n\n\n<li>\u0627\u0644\u062f\u0648\u0627\u0626\u0631 \u0627\u0644\u062d\u0643\u0648\u0645\u064a\u0629<\/li>\n\n\n\n<li>\u0623\u064a \u0645\u0646\u0634\u0623\u0629 \u062a\u0639\u062a\u0645\u062f \u0639\u0644\u0649 \u062e\u062f\u0645\u0627\u062a \u062a\u0642\u0646\u064a\u0629 \u0628\u0634\u0643\u0644 \u0643\u0628\u064a\u0631<\/li>\n<\/ul>\n\n\n\n<p>\u0646\u0638\u0627\u0645 \u0625\u062f\u0627\u0631\u0629 \u062e\u062f\u0645\u0627\u062a \u062a\u0642\u0646\u064a\u0629 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a ISO 20000  \u0645\u0646 <a href=\"https:\/\/techmotivations.com\/en\/\">\u0634\u0631\u0643\u0629 \u0627\u0644\u062d\u0627\u0641\u0632 \u0627\u0644\u062a\u0642\u0646\u064a\u0629<\/a> \u0647\u0648 \u0623\u0643\u062b\u0631 \u0645\u0646 \u0645\u062c\u0631\u062f \u0634\u0647\u0627\u062f\u0629\u061b \u0625\u0646\u0647 \u0646\u0638\u0627\u0645 \u064a\u0631\u0641\u0639 \u0645\u0646 \u0645\u0633\u062a\u0648\u0649 \u0646\u0636\u062c\u0643 \u0627\u0644\u062a\u0642\u0646\u064a\u060c \u0648\u064a\u062d\u0633\u0646 \u062c\u0648\u062f\u0629 \u062e\u062f\u0645\u0627\u062a \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a\u060c \u0648\u064a\u0636\u0645\u0646 \u0623\u0646 \u0634\u0631\u0643\u062a\u0643 \u062a\u0639\u0645\u0644 \u0628\u0634\u0643\u0644 \u0627\u062d\u062a\u0631\u0627\u0641\u064a \u0648\u0645\u062a\u0646\u0627\u0633\u0642. \u062a\u0637\u0628\u064a\u0642 \u0647\u0630\u0627 \u0627\u0644\u0646\u0638\u0627\u0645 \u064a\u0639\u0646\u064a \u0627\u0633\u062a\u0642\u0631\u0627\u0631\u064b\u0627 \u0623\u0643\u0628\u0631\u060c \u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0623\u0639\u0644\u0649\u060c \u0648\u0632\u064a\u0627\u062f\u0629 \u062b\u0642\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621\u060c \u0645\u0645\u0627 \u064a\u0639\u0632\u0632 \u0642\u062f\u0631\u062a\u0643 \u0639\u0644\u0649 \u0627\u0644\u0645\u0646\u0627\u0641\u0633\u0629 \u0641\u064a \u0633\u0648\u0642 \u064a\u0639\u062a\u0645\u062f \u0628\u0634\u0643\u0644 \u0645\u062a\u0632\u0627\u064a\u062f \u0639\u0644\u0649 \u0627\u0644\u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a\u0627.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u0641\u064a \u0638\u0644 \u0627\u0644\u062a\u0637\u0648\u0631\u0627\u062a \u0627\u0644\u0633\u0631\u064a\u0639\u0629 \u0641\u064a \u0639\u0627\u0644\u0645 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[&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2953,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[49],"tags":[],"class_list":["post-2952","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation"],"_links":{"self":[{"href":"https:\/\/techmotivations.com\/en\/wp-json\/wp\/v2\/posts\/2952","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techmotivations.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techmotivations.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techmotivations.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techmotivations.com\/en\/wp-json\/wp\/v2\/comments?post=2952"}],"version-history":[{"count":0,"href":"https:\/\/techmotivations.com\/en\/wp-json\/wp\/v2\/posts\/2952\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/techmotivations.com\/en\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/techmotivations.com\/en\/wp-json\/wp\/v2\/media?parent=2952"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techmotivations.com\/en\/wp-json\/wp\/v2\/categories?post=2952"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techmotivations.com\/en\/wp-json\/wp\/v2\/tags?post=2952"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}